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Terms & Conditions

Phone Orders/Customer Service: 407-542-1035

Email: csr@rhythmicgymnastics.com

Please use this number to place orders.

Customer Service 9am to 6pm EST Monday-Friday.  Please use this number for follow-ups, stock availability, product information, shipping and questions or changes to existing orders.

 

Mail Orders

Please mail completed order form to Rhythmic Gymnastics,LLC, 4474 Drayton Ln Oviedo, Fl 32765. Please note the following guidelines for mail in orders. If it is an urgent order, please call the Customer Service department for stock availability before mailing your order. Please allow 24 hours to process your order after we receive it.

Payment

We accept Visa, Mastercard Payments and American Express. 

If you want to pay by check or money order you must mail in your order with payment to the following address: 

4474 Drayton LN

Oviedo FL, 32765

Price Policy

 

The prices in this catalog are subject to change without notice.  In the event of price changes by our manufacturers, we may find it necessary to adjust our prices accordingly.  While every effort is made to make sure all prices are accurate, in the event a pricing error occurs, and the correct price is higher we reserve the right to contact the buyer prior to processing the item at the higher price or cancel the order outright.

 

Exchange Policy

 

If for any reason, you are not fully satisfied with your purchase, you may exchange it within 15 natural days. No exceptions. However, we must ask you to adhere to the following guidelines:

  • For orders issued using money orders, items are not exchanged.
    • The items must be sent postage paid.
    • Foot wear must have all tags attached, not been worn and must be in clean, unwashed original condition and in its original packaging.
    • All items must be returned in the manufacturer's original packaging, which must be in the same condition as when it was sent to you.
    • When making an exchange, be sure to ship the items in a bubble envelope or a cardboard box, depending on the size, for them to get in excellent conditions back to Rhythmic Gymnastics LLC.
    • Please, clearly mention which new item you want in exchange for the returned one, including model, size, color and any other feature.
    • When the exchanged items are sent to the customer, a charge will be made in the amount of the cost of the shipping. For orders paid by credit card, the charge will automatically go on this card. For orders paid by check, the customer must pay the shipping charge by check or by any other form before we proceed with the exchange.
    • Allow 1-2 weeks for processing.
    • All Exchanges must be shipped to:

Rhythmic Gymnastics, LLC,

4474 Drayton Ln Oviedo, FL 32765.

Customers must comply with all the guidelines for Rhythmic Gymnastics LLC to proceed with the exchange.

 

When exchanging items, if the price for the new item is lower than the price for the exchanged item, refunds will only be made for the difference in price between them (excluding shipping and handling). If the order was paid by credit card, the account will be credited.  If the order was paid by check, Rhythmic Gymnastics LLC will issue a check and mail it to the customer.

 

If the price for the new item is higher than the price for the exchanged item, charges will be made for the price difference. If the order was paid by credit card, the charge will automatically go on this card. For orders paid by check, the customer must pay the difference in price by check or by any other form before we proceed with the exchange.

 

Return Policy

 

If for any reason, you are not fully satisfied with your purchase, you may return it within 15 natural days. No exceptions. However, we must ask you to adhere to the following guidelines:

  • For orders issued using money orders, items are not returnable.
    • The items must be sent postage paid.
    • Foot wear must have all tags attached, not been worn and must be in clean, unwashed original condition and in its original packaging.
    • All items must be returned in the manufacturer's original packaging, which must be in the same condition as when it was sent to you.
    • When making a return, be sure to ship the items in a bubble envelope or a cardboard box, depending on the size, for them to get in excellent conditions back to Rhythmic Gymnastics LLC.
    • All Returns must be shipped to:

Rhythmic Gymnastics, LLC,

4474 Drayton Ln Oviedo, FL 32765.

 

Customers must comply with all the guidelines for Rhythmic Gymnastics LLC to proceed with the refund.

 

When items are returned, refunds are only made for the merchandise price (excluding shipping and handling). If the order was paid by credit card, the account will be credited. If the order was paid by check, Rhythmic Gymnastics LLC will issue a check and mail it to the customer.

 

Note: If paid by third party PayPal, a refund will be issued for the returned item.

 

Back Orders

Every effort is made to ship orders complete. In the event we are temporarily out of stock of an item that you ordered, we will sent out "in stock" products and the balance of the order will follow as soon as possible. Back orders older than 90 days will be automatically canceled, unless there are special circumstances. International orders will be charged full shipping charges on back orders. Please specify if you would like your order shipped complete only.

Colors

We have made every effort to display as accurately as possible the colors of our products that appear at the site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

Links To Other Websites and Services

This site may contain links to other websites that are not under the control of Rhythmic Gymnastics, LLC.  Rhythmic Gymnastics, LLC has no responsibility for the linked websites nor does it necessarily endorse the linked websites. Rhythmic Gymnastics, LLC provides the links solely for the convenience and information of its site users.


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